Purpose
Decisions regarding care and treatment must align with the mental health patient’s needs and conform to current national guidelines and/or the latest evidence-based practices available.
This approach ensures that patients receive tailored care aligned with national guidelines and evidence-based practices, optimising the effectiveness of our complex care services.
Empowerment
Patients, their families and carers should be fully involved in decisions about care, support and treatment. This involvement ensures that decisions are informed by the patient’s preferences and individual circumstances, leading to more personalised and effective care outcomes.
Efficiency
Providers, commissioners and other relevant organisations should work together to ensure that the quality of commissioning and provision of mental health care services meets the high standards of physical health and social care services.
Respect
Parents, carers, family and complex care staff will maintain open communication to collaboratively develop a comprehensive care plan, incorporating the unique needs and preferences of the patient.
When choosing the appropriate complex care staff for enhanced observation, we consider the presentation of the staff members and unique qualities like ethnicity, sexual identity, age, and gender.
During Prometheus Complex Care observations, we make sure to respect the patient’s privacy as much as possible and minimise distress.