Complex Care Support

Booking Process

Prometheus Complex Care are able to provide support 24 Hours a day 365 days a year with an experienced complex care team comprising of Registered Mental Health Nurses and Health Care Assistants.

24 Hour Booking Helpline

To book telephone 0800 009 6668.

Secure patient transfer team


Complex Care

Prometheus Complex Care Staff can identify risk and ensure that levels of engagement are both proportionate and necessary.

We work in partnership with mental health professionals to also offer specialist secure patient transfer for individuals requiring collection and transportation from their own home to NHS or private hospitals.

Our teams are experienced in complex mental health needs and provide a sensitive and compassionate service.

All Prometheus staff are trained to NHS standards in de-escalation management and intervention. We take a sensitive and compassionate approach, treating patients with respect and always follow the line of least restrictive practice.