Nationwide

Contact Us

Book urgent and immediate support using this quick form. Provide details in the fields below and a team will be able to help you today.

 

24-Hour Booking Helpline

To book telephone 0800 009 6668 or use our Booking Portal below.

BOOK URGENT AND IMMEDIATE SUPPORT

    Messages are dealt with between 9am and 5pm weekdays.

    REQUEST A SERVICE

      Request for Enhanced Observations

      Average time to complete is 5 minutes.

      Date of Enhanced Observations*

      Time required* (24 hour format eg 17:30)


      Commissioner Details

      Name of person making this booking



      Position/Job Title*

      Telephone Number*

      Funding Authority*

      Cost centre code

      I have authority to authorise this booking?*


      Patient Details

      Name of Patient*



      Patient likes to be called (if different from above)

      Date of Birth

      Age

      NHS Number*

      Gender of Patient*

      Under which section*

      If other please specify

      Current Risk
      ‘Please note that a patient may not be transported in the secure area of the vehicle if there are no known risks unless a ‘Patient Authority Form’ has been signed by the patient’.

      If not listed above, please specify other known risks including current behaviour (at time of booking) and historical risk. Please also provide information or share information from past experience that could assist us in best managing the above mentioned risk. Also, who is at risk?

      Please note additional information based on the above risk (eg. type of sexually inappropriate behaviour or reason for staffing preference). Including any known triggers for behaviour and how it effects the behaviour.

      Are there any illnesses, injuries or disabilities that we should be aware of?

      If yes to the above, how is this managed?

      Does the patient have any blood borne disease?
      If other, please note in the additional requirements at the bottom of this page

      Does the patient have any sensory impairment?

      Is there a Safeguarding plan or are there any Safeguarding issues for this patient at the moment?

      If Yes, Prometheus Safe and Secure team to ensure this is included in the handover on collection at the hospital

      Current Level of Enhanced Observation*

      If other - please specify


      Location of Service Requested

      Ward*

      Hospital

      Hospital Postcode (if known)

      Contact name


      If you do not receive confirmation from the Prometheus Complex Care booking office within 15 minutes of completing this form, please contact us on 0800 009 6668 to confirm receipt.

      Vacancies

      Are you an experienced mental health nurse or health care assistant and interested in joining the Prometheus team?
      Get in touch to find out more about our current vacancies. Email recruitment@psecure.co.uk