Case Study

Referral

A young person (aged 9) with a diagnosed Autistic Spectrum Condition and Attention Deficit Hyperactivity Disorder, with displays of challenging behaviour, was admitted to an Accident and Emergency department (A&E) in a NHS district general hospital.

Support Provided

Following the young person absconding from the hospital into the local community and damaging privately-owned vehicles, Prometheus Complex Care (PCC) was engaged to monitor and safeguard the individual in A&E. PCC’s role was to minimise the risks posed by the young person to other patients in A&E, as well as preventing further damage to property.

PCC worked closely with the Multi-Disciplinary Team (MDT) planning care for the child, where our observation team was asked to provide continual therapeutic support within the hospital, which included rapport building, facilitating family visits and intervening physically (only when absolutely necessary). Furthermore, our team alleviated pressure from NHS staff in A&E, allowing them to attend to other patients and responsibilities, with the knowledge that the young child was safe and protected.

During our observation, the child moved from a significant number of weekly escalations to one incident every two weeks, whilst we gradually reduced staffing ratios from 5:1 to 3:1. Once stabilised, the child successfully transitioned into a supported living placement in the community.

Regulated

Services

We are regulated by the Care Quality Commission and are members of the Independent Ambulance Association.

Secure patient transfer team

Professional

Secure Patient Transfer

A trusted and reliable service, with some of the fastest response times in the industry, and a professional and caring approach based on the individual needs of the patient.

A and E transfers staff member

Responsive

A&E Transfers

Providing transportation to and from A&E departments along with an observation service by our experienced and highly trained care team.

Home collections

Specialist

Home Collections

A skilled team, including registered mental health nurses, providing a home collection service for individuals in liaison with AMHPs, the police and other specialist consultants.